Support & FAQ

How do I play Clam Mahjong?

Tap two identical tiles to clear them from the board. Tiles must be "unlocked" (have no tiles on top of them and at least one side is free from adjacent tiles) to be selected. Clear all tiles from the board to complete the level and move on to the next challenge!

What are the different tile types in the game?

Clam Mahjong features a variety of traditional mahjong tiles including Numbers, Characters, Circles, and Special tiles. Only identical tiles can be matched and eliminated.

What in-game items are available to help me?

We offer three helpful items:

• Hint: Highlights a pair of matching tiles for you
• Undo: Reverts your last move if you made a mistake
• Shuffle: Rearranges all remaining tiles when you have no more moves

How do I earn more items?

You can earn free items by completing daily challenges or watching short advertisements. You also get free items as level completion rewards as you progress through the game.

Will my progress be saved if I uninstall the game?

Game progress is stored locally on your device. If you uninstall the game, your progress will be lost. We recommend connecting your game to iCloud (if available) to back up your progress across devices.

What should I do if the game crashes or freezes?

Try closing the game completely and restarting your device. If the problem persists, please contact our support team with your device model, iOS version, and a description of what you were doing when the crash occurred.